SECTION 02 · WAREHOUSE OPERATING PROCEDURES
5-step SOP for separating consignment stock
from goods receipt to commission settlement.
To prevent physical inventory discrepancies and commission miscalculations, enforce five disciplined custody steps:
01
Comprehensive Written Consignment Agreement
Document terms in writing: commission percentages, maximum display shelf duration (e.g. 60 days), unsold return protocols, sales-out reporting cycles, settlement transfer schedules, and explicit liability terms for damaged, expired, or stolen items.
02
Distinct SKU Labeling & Physical Shelf Separation
Every consignment item received must receive a distinct SKU label indicating consignor identity (e.g. KONS-[CONSIGNOR]-[CODE]). Inside warehouses and displays, isolate merchandise in designated bins so warehouse staff never confuse consigned items with wholesale inventory.
03
Auxiliary Consignment Memorial Stock Ledger
Record every consigned entry and exit in an auxiliary stock ledger completely separated from main merchandise ledgers. Document: receipt date, delivery note number, quantity received, units sold, returned items, and physical balance remaining on premises.
04
Scheduled Sales-Out Reports & Settlement Statements
At each period close (e.g. month-end), the store generates a formal Sales-Out Statement detailing items sold, gross proceeds, deducted commissions, and net funds remitted to the consignor’s bank account alongside timely payment.
05
Joint Physical Stock Opname & Discrepancy Protocol
Conduct regular joint physical stock opnames. Reconcile on-shelf physical units against auxiliary ledger balances. If discrepancies emerge (loss or shelf damage), record findings in a formal Reconciliation Memo and execute indemnifications per agreement terms.